“It is not guaranteed that you will benefit”: True but misleading?

Rotational atherectomy: you will never regret using it but you often regret not having used it!

You may delay, but time will not!

It Ain’t What You Do (But the Way That You Do It): Will Safety II Transform the Way We Do Patient Safety; Comment on “False Dawns and New Horizons in Patient Safety Research and Practice”

Mannion and Braithwaite outline a new paradigm for studying and improving patient safety – Safety II. In this response, I argue that Safety I should not be dismissed simply because the safety management strategies that are developed and enacted in the name of Safety I are not always true to the original philosophy of ‘systems thinking.’

“Not Everything That Is Faced Can Be Changed, but Nothing Can Be Changed Until It Is Faced”: A Response to Recent Commentaries

It's not what you say, but how you say it.

IRWA’s Communication/Acquisition Courses emphasize that successful right of way agents, when conducting an acquisition, listen far more than they talk and typically demonstrate exceptional listening skills. Scholars researching the field of human behavior and communication have concluded that the best negotiators, which would include the best right of way acquisition agents, not only have outst...